Tiếng Việt
中文Quick answer: Domestic social networks and cross-border social networks providing services in Vietnam are obliged to provide user information to competent agencies upon written request, for investigating and handling violations of law (Point a, Clause 3, Article 26 of Decree No. 147/2024/ND-CP).
When must social networks provide user information?
Under Point a, Clause 3, Article 26 of Decree No. 147/2024/ND-CP on the management, provision, and use of Internet services and online information (effective 25/12/2024, replacing Decree No. 72/2013/ND-CP), organizations and enterprises providing social network services are responsible for providing information of service users to competent agencies upon written request to serve national security, social order and safety, and the investigation and handling of law violations.
Other obligations of social networks in Vietnam
In addition to the information-provision obligation, social networks must also: authenticate user accounts; store user information as required; prevent and remove illegal information upon request; and cooperate with state management agencies.
Applicable legal basis
- Decree No. 147/2024/ND-CP (effective 25/12/2024, replacing Decree No. 72/2013/ND-CP): Article 26.
Note on Applying Current Legal Regulations
This article is part of the General Knowledge series and is presented for reference purposes, helping readers understand the legal issue at a general level before preparing documents or entering into transactions.
Legal regulations may change depending on timing, locality, document type, and specific circumstances. If you need to determine the exact legal basis applicable to your file, please contact ANT Legal’s lawyers at 0966.475.966 for verification and advice before proceeding.
Common Risks to Note
- Applying an outdated, amended, or replaced legal instrument.
- Preparing incomplete dossiers, documents, or evidence.
- Misunderstanding the conditions, procedures, time limits, or competent authorities.
- Signing, filing, or entering into transactions without fully assessing legal risks.
How Can ANT Legal Help?
ANT Legal supports reviewing specific situations, checking dossiers, identifying the applicable legal basis, advising on handling options, and representing clients in dealings with individuals, organizations, or competent authorities when necessary.
For prompt advice, please contact our lawyers at 0966.475.966.
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