Privacy Policy

This policy describes how ANT Legal receives, uses and protects information when users access the website https://antlegal.vn, submit consultation requests, or contact us via forms, email, telephone, Zalo or other official contact channels.

Scope

This policy applies to information submitted or generated when using the ANT Legal website. It does not govern third-party websites, platforms or services linked from this website.

Types of information that may be collected

• Full name, phone number, email and other contact information provided by the user.
• Legal issue categories, case content, timelines, questions and handling objectives.
• Files, documents, images, attachments or evidentiary information if the user voluntarily sends them.
• Technical data such as IP address, browser, device, pages viewed, cookies, analytics data and information on interaction with the website.

Purposes of using information

• Receiving requests and following up via appropriate channels.
• Preliminary assessment of the issue scope, documents to supplement and support capacity.
• Providing legal services once the parties have agreed on the scope of work, fees and method of performance.
• Managing communication history, ensuring response quality and improving the website.
• Performing obligations under legal regulations or lawful requests of competent authorities, if any.

Confidentiality of files and case information

ANT Legal handles case information and attached documents under confidentiality principles to the extent necessary to receive, assess and provide services. Users should not send particularly sensitive documents before agreeing on a suitable submission channel.

Who may access information

Information may be accessed by appropriate ANT Legal personnel or responsible persons to handle requests. Where website technical support is needed, infrastructure providers or related tools may process data at the necessary level according to their technical role.

Information sharing

ANT Legal does not sell personal information. Information may be shared with the user’s consent, when necessary to perform agreed services, when working with technical providers, when required by law, or to protect the legitimate rights and interests of ANT Legal, clients or related parties.

Retention period

Information is retained for the time necessary for receiving and handling requests, providing services, managing files, resolving disputes or meeting legal obligations. When no longer necessary, ANT Legal may delete, anonymize or restrictively archive it in accordance with appropriate internal procedures.

Right to request correction or deletion

Users may contact ANT Legal to request inspection, correction, processing restriction or deletion of personal information to the extent permitted by law and within reasonable verification capacity.

Cookies and analytics

The website may use cookies, analytics tools and measurement tools to understand how users access it, and to improve content, security and website experience. Users may adjust browser settings to limit cookies, but some functions may not work fully.

Note on the service relationship

Submitting a form, email, message or phone call does not automatically create a lawyer–client relationship and does not mean ANT Legal has accepted the case. The service relationship is only formed when the parties agree in a specific engagement on the scope of work, service fees and performance conditions.

Contact regarding personal data

Requests relating to personal data may be sent to anh.le@antlegal.vn or hotline 0966.475.966. As the website has not yet fully published legal-entity/data-controller information in the current content, this policy needs to be reviewed and supplemented by the website owner to achieve absolute accuracy on the responsible entity.

Policy updates

ANT Legal may update this policy when necessary. The updated version will be published on the website and takes effect from the time of posting, unless otherwise notified.