Must Domestic Social Networks Provide User Information in Vietnam?

Quick answer: Domestic social networks are obliged to provide user information to competent agencies upon written request, under Point a, Clause 3, Article 26 of Decree No. 147/2024/ND-CP (effective 25/12/2024, replacing Decree No. 72/2013/ND-CP).

Must domestic social networks provide user information?

Yes. Under Point a, Clause 3, Article 26 of Decree No. 147/2024/ND-CP on the management, provision, and use of Internet services and online information, domestic social network service providers are responsible for providing information of service users to competent agencies upon written request, to serve national security, social order and safety, and the investigation and handling of law violations.

Current state management authority over the Internet

Note: from 2025, the Ministry of Information and Communications has been merged; the state management function for the Internet and social networks now belongs to the Ministry of Science and Technology. Documents issued by the Ministry of Information and Communications before the merger (such as Circular No. 20/2017/TT-BTTTT) remain in effect until replaced.

Applicable legal basis

• Decree No. 147/2024/ND-CP (effective 25/12/2024, replacing Decree No. 72/2013/ND-CP): Article 26.

Note on Applying Current Legal Regulations

This article is part of the Business & M&A Knowledge series and is presented for reference purposes, helping readers understand the legal issue at a general level before preparing documents or entering into transactions.

Legal regulations may change depending on timing, locality, document type, and specific circumstances. If you need to determine the exact legal basis applicable to your file, please contact ANT Legal’s lawyers at 0966.475.966 for verification and advice before proceeding.

Common Risks to Note

• Applying an outdated, amended, or replaced legal instrument.
• Preparing incomplete dossiers, documents, or evidence.
• Misunderstanding the conditions, procedures, time limits, or competent authorities.
• Signing, filing, or entering into transactions without fully assessing legal risks.

How Can ANT Legal Help?

ANT Legal supports reviewing specific situations, checking dossiers, identifying the applicable legal basis, advising on handling options, and representing clients in dealings with individuals, organizations, or competent authorities when necessary.

For prompt advice, please contact our lawyers at 0966.475.966.

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